Privacy Policy

Introduction

Cardinal Glass Industries Inc. ("we," "our," or "Cardinal") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information through the Cardinal Training platform.

Information We Collect

Personal Information

• Name and professional title
• Email address and phone number
• Company/firm name
• AIA member number (if applicable)
• Professional license information

Course Activity

• Course enrollments and completions
• Test scores and attempts
• Learning progress and time spent
• Certificate downloads
• Page views and interactions

Technical Information

• IP address and location data
• Browser type and device information
• Access times and referring pages
• Cookie and session data

How We Use Your Information

Educational Services

• Provide access to courses and materials
• Track progress and issue certificates
• Send course-related communications
• Improve educational content

AIA Reporting

• Report course completions to AIA CES as required
• Maintain records for AIA audit purposes
• Verify continuing education compliance

Communication

• Send account and service updates
• Provide technical support
• Share new course announcements (opt-in)

Analytics and Improvement

• Analyze usage patterns
• Improve platform functionality
• Develop new educational content

Data Sharing

We share information with:

• AIA CES for credit reporting (required)
• Service providers (hosting, email)
• Legal authorities when required by law

Data Security

• Industry-standard encryption (TLS/SSL)
• Secure data storage with access controls
• Regular security audits and updates
• Employee training on data protection

Your Rights

Under GDPR (EU Users)

• Right to access your data
• Right to correction
• Right to deletion ("right to be forgotten")
• Right to data portability
• Right to restrict processing
• Right to object to processing

Under CCPA (California Users)

• Right to know what information is collected
• Right to delete personal information
• Right to opt-out of sale (we don't sell data)
• Right to non-discrimination

Under Minnesota Privacy Laws

• Right to be informed of data collection
• Right to access your information
• Right to correct inaccuracies
• Protection of sensitive data

Cookies and Tracking

• Essential cookies for platform functionality
• Analytics cookies for usage analysis (optional)
• No third-party advertising cookies
• Cookie preferences can be managed in browser settings

Data Retention

Children's Privacy

• Service not intended for users under 18
• We do not knowingly collect data from children
• COPPA compliance maintained

International Data Transfers

• Data may be processed in the United States
• Appropriate safeguards for international transfers
• Privacy Shield principles followed where applicable

Updates to This Policy

• Changes will be posted with updated effective date
• Material changes will trigger email notification
• Continued use constitutes acceptance

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